Longtime employee at Humboldt Hy-Vee honored for customer service

By: Matt Scher, [email protected]

Humboldt, IA – A longtime employee at a Humboldt supermarket was honored with an award on Friday recognizing exceptional customer service.

Jim Anderson, the produce manager at Hy-Vee in Humboldt walked into the store in the early afternoon and was surprised by co-workers, family, friends and the Humboldt community as he was presented as a recipient of Hy-Vee’s Legendary Customer Service Award.

Anderson started at Hy-Vee in 1979 and has worked his way to his current position as produce manager. Letters from the community in support of Anderson’s long career at Hy-Vee spoke to his charismatic nature and Anderson being a staple at the store.

Hy-Vee’s Legendary Customer Service Award program started in 2006 and has honored 179 employees since its inception. 13 employees, including Anderson, are being honored in 2024 across all of Hy-Vee’s locations.

Anderson plans to retire in April 2025, 46 years after his start at Hy-Vee in Humboldt.